Last updated: 11 October 2026
Welcome to the Privacy Policy of All About Property Maintenance. We respect your privacy and aim to protect the personal information you share with us.
This policy explains how we collect, use, store and protect personal data when you visit our website, contact our team or enquire about our property maintenance services.
We aim to handle personal information responsibly and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
All About Property Maintenance provides property maintenance, repair and improvement services in Swanley, Kent, and surrounding areas.
For questions about this Privacy Policy or the handling of your personal information, please contact us.
Business: All About Property Maintenance
Location: Swanley, Kent, BR8 7UR, United Kingdom
Website: https://aaforproperty.co.uk/
Email: info@aaforproperty.co.uk
Telephone: 07902348797
The data controller is All About Property Maintenance Ltd.
We may collect personal information when you contact us, request a quotation or use our website.
Depending on your interaction with us, this information may include:
Your name and contact details.
Your email address and telephone number.
Your property address, where relevant.
Details of your maintenance or repair enquiry.
Messages and correspondence you send us.
Technical information associated with website visits.
In addition, our website may collect limited technical information, such as browser type, device information and IP address, through hosting logs or website technologies.
We aim to collect only the information reasonably necessary for the relevant purpose.
We use personal information to respond to enquiries and provide our property maintenance services.
For example, we may use your contact details to discuss a repair, arrange an appointment or provide a quotation.
We may also process information to:
Manage customer enquiries and appointments.
Communicate about agreed work.
Maintain relevant business records.
Respond to customer questions or complaints.
Protect our website against misuse.
Meet applicable legal obligations.
Furthermore, where appropriate and lawfully permitted, we may use limited information to improve our services and website experience.
We do not use personal information for unrelated purposes without an appropriate lawful basis.
Under UK GDPR, organisations must identify a lawful basis for processing personal information.
Depending on the circumstances, our processing may rely on:
Contract: When information is necessary to provide a quotation, take steps before entering into a contract or deliver agreed services.
Legitimate interests: When processing is necessary for legitimate business purposes, such as responding to general enquiries or maintaining website security, provided those interests are not overridden by individual rights.
Legal obligations: When we must retain or disclose information to comply with applicable law.
Consent: When we rely on your permission for a particular activity, such as certain optional cookies or marketing communications.
Where consent is the lawful basis, you can withdraw it at any time.
Our website uses cookies and similar technologies to support its operation and security. Our contact form uses Google reCAPTCHA to help prevent spam, and our Contact page includes an embedded Google Map. These services may collect technical information, including your IP address, browser and device details.
For information about Google’s handling of this information, visit https://policies.google.com/privacy.
You can manage cookies through your browser settings. Blocking some cookies or technologies may affect website features. Please also refer to our Cookie Policy.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss and misuse.
These measures may include secure website connections, controlled account access, software updates and appropriate website maintenance.
However, no internet-based system can guarantee absolute security.
Therefore, we encourage visitors not to submit unnecessary sensitive information through general enquiry forms.
We do not sell personal information to third parties.
However, we may share limited information with trusted service providers where necessary to operate our website or deliver agreed services.
These providers may include website hosting companies, email service providers, IT support providers, invoicing and accounting software providers, our accountant and relevant contractors. We currently use Invoices to Go to manage quotations, invoices and associated customer contact details.
Where applicable, we require appropriate safeguards for the handling of personal data.
We may also disclose information where required by law.
We keep invoices and related accounting records for six years from the end of the company financial year they relate to, or longer where required by law.
Enquiries and quotations that do not lead to work are deleted after 12 months from the last contact, unless an ongoing matter requires us to retain them longer.
Other job records are retained for as long as needed to manage ongoing work, guarantees, disputes or legal obligations.
When information is no longer required, we securely delete or dispose of it.
Under UK data protection legislation, individuals have several rights relating to their personal information.
Depending on the circumstances, these may include the right to:
Request access to personal information.
Ask for inaccurate information to be corrected.
Request deletion of personal information.
Restrict certain processing activities.
Object to processing in particular circumstances.
Request data portability where applicable.
Withdraw consent where processing relies on consent.
These rights are not absolute, and certain legal exceptions may apply.
To exercise your rights, please contact us using the details provided in this Privacy Policy.
We will respond in accordance with applicable data protection requirements.
Our website may contain links to external websites or third-party services.
For example, visitors may follow links to social media platforms or other relevant resources.
However, we do not control the privacy practices of independent websites.
Consequently, we recommend reviewing their individual privacy policies before submitting personal information.
Some website or communication service providers may process personal information outside the United Kingdom.
Where international transfers occur, we will seek to ensure that appropriate safeguards are in place, as required by applicable data protection legislation.
These may include UK adequacy regulations or approved contractual safeguards.
We may update this Privacy Policy when our services, website technologies or legal obligations change.
Any revised version will be published on this page with an updated revision date.
Therefore, we recommend checking this page periodically for changes.
If you have questions about this Privacy Policy or how All About Property Maintenance handles personal information, please contact us.
All About Property Maintenance
Swanley, Kent, BR8 7UR
Email: info@aaforproperty.co.uk
Telephone: 07902348797
You can also visit our Contact Us page for further information.
If you are dissatisfied with how your personal information has been handled, you can raise a complaint with the Information Commissioner’s Office (ICO).
For further information about your rights, visit the Information Commissioner’s Office.
