FAQs

Our Expert Team

Whether you’re planning a quick fix or a full project, our FAQs can help. Click below to explore common queries and find out how we make property maintenance simple , effective and stress-free for every one of our customers.

What types of handyman services do you offer?

We provide a range of services including repairs, installations, assembly, painting, and general maintenance. Our skilled team can handle both small and large projects.

How can I schedule a service appointment?

You can easily book a service through our website or give us a call. We’ll confirm your appointment and answer any questions you have about the process.

Are your handyman services insured?

Yes, our services are fully insured to ensure peace of mind. We prioritize safety and adhere to industry standards on every job, big or small.

Who pays for parking?

Parking charges apply where required and are payable by the customer for the duration of the job.

Do you charge for quotation visits?

Quotation visits cost £60. This fee is deducted from the cost of the work if you go ahead.

Do you offer emergency roof repairs?

Yes, we provide emergency callouts for leaks or storm damage to secure your property quickly and safely.

Can you repair flat roofs as well as pitched?

Absolutely. We handle all types of roofing, including felt, GRP, and pitched tile or slate roofs.

What signs indicate I need roof repairs?

Common signs include missing tiles, leaks, sagging, damp ceilings, or visible moss buildup.

What kind of handyman jobs do you cover?

From flat-pack furniture and shelving to general repairs and odd jobs — no task is too small.

Can I book multiple engineers at once?

Yes, we can complete several jobs during one visit. Each hourly rate covers one engineer at the applicable service rate. If additional engineers are required, each is charged separately at their applicable rate.

Is there a minimum booking time?

The minimum booking is one hour. Additional time is charged in half-hour increments at half the hourly rate for your chosen service

What kind of renovation projects do you handle?

We cover kitchens, bathrooms, timber window refurbishments, decorating, and general property upgrades.

Do you work with listed or period properties?

Yes, we have experience with older homes and can handle sensitive or specialist repairs.

Can I provide my own materials?

Yes, you can provide your own materials, or we can supply them at an additional cost. Materials supplied by you are not covered by our materials guarantee. Our workmanship guarantee still applies to the installation

Do you unblock drains and pipes?

Yes, we provide fast, non-invasive drain unblocking using the latest tools and technology.

What are signs of a drainage issue?

Slow-draining sinks, bad smells, gurgling sounds, and water backups are all common signs.

Can you identify damp issues caused by poor drainage?

Yes, we conduct damp testing and provide solutions to prevent future problems.

Do you handle emergency plumbing issues?

Yes, we provide rapid response for leaks, burst pipes, and urgent water-related problems.

Do you work on full bathroom renovations?

Absolutely. From layout changes to full installations, we manage every aspect of the job.

Are your plumbers qualified and insured?

Yes, all plumbing work is carried out by qualified, fully insured professionals.

Are your electricians fully qualified?

Yes, all electrical work is done by certified professionals compliant with UK safety regulations.

Do you carry out electrical fault finding?

Absolutely. We trace faults quickly and fix them safely with minimal disruption.

Can you rewire my home or part of it?

Yes, we carry out full or partial rewires with safety and future-proofing in mind.

What payment methods do you accept?

We accept major payment methods, including credit cards, debit cards, and online transfers. Our goal is to make payment convenient and hassle-free.

Is your team qualified for complex repairs?

Yes, our team comprises skilled, experienced professionals capable of handling complex repairs. We’re committed to providing top-quality work across all service areas.

Are evening or weekend appointments available?

Yes, subject to availability. Different rates apply for evening and unsociable-hours work. We’ll confirm the applicable rate with you before booking.

Do you offer cleaning services?

Yes, we offer domestic cleaning, office cleaning, builders’ cleans and end-of-tenancy cleaning. One-off and regular visits are available to suit your property.

How often should I have my roof inspected?

We recommend annual inspections to catch any wear, damage, or potential issues before they become costly.

Do you provide full roof replacements?

Yes, we provide full roof replacements. If our engineer finds your roof cannot be repaired during a booked visit, they’ll quote for the replacement and agree the work with you before proceeding. If you already know your roof needs replacing, you can book a quotation visit for £60. This fee is deducted from the cost of the work if you go ahead.

Is your roofing work guaranteed?

Yes, all roofing works are covered by our workmanship guarantee for your peace of mind.

Do I need to provide materials or tools?

No, we come fully equipped. Just let us know in advance what the job requires.

Do you hang TVs and mirrors?

Yes, we offer safe, secure mounting for TVs, mirrors, and artwork.

Can you give advice on small home improvements?

Absolutely. We’re happy to advise during the visit or help plan simple upgrades.

Can you manage the entire project from start to finish?

Yes, we offer full project management with vetted tradespeople and a single point of contact.

How do you price project work?

We provide detailed written quotes after an on-site visit and discussion of your goals.

Do you offer decorating services as part of projects?

Yes, from plastering and painting to masonry repairs — we can finish your space to a high standard.

Can you detect leaks under floors or behind walls?

Yes, we offer leak detection services using thermal imaging and other non-destructive methods.

Do you repair or replace damaged pipework?

We handle both minor repairs and full drainage replacements, depending on the extent of the damage.

Do you offer flood testing services?

Yes, flood and water ingress testing is available for basements, roofs, and other vulnerable areas.

Can you install new bathroom fixtures?

Yes, we install toilets, taps, sinks, baths, and showers to suit all styles and budgets.

Can you fix low water pressure?

Yes, we identify the cause and offer solutions for boosting pressure and restoring flow.

Do you offer advice on water-saving systems?

Yes, we can recommend efficient fixtures and systems to help you reduce water usage and bills.

Can you install new lighting or sockets?

Yes, we install indoor and outdoor lighting, extra sockets, switches, and smart home tech.

Do you perform EICR safety checks?

Yes, we offer Electrical Installation Condition Reports for landlords, homeowners, and businesses.

Is your electrical work guaranteed?

Yes, all electrical work comes with a workmanship guarantee and full compliance documentation.